This portal is for Tufts Medical Center Community Care and MelroseWakefield Healthcare patients.
Need information regarding your hospital stay? Click here to access the Hospital Portal
*Required fields are marked with an asterisk.
Please Note, messages sent from the Patient Portal are not checked by the office outside of business hours. Call the office for important questions or call 911 for emergencies.
Portal Support Line: 781-338-7200
Hours: Monday-Friday 9:00a–5:00p EST - Voicemail: 24/7
Use the help line or email technical support for:
DO NOT send clinical or personal information in a portal support email
Trouble with your PIN or logging in
Linking family accounts
Questions regarding registration email Portal Support
How do I cancel my portal account?
You may call the office to cancel your portal account. 781-338-7200
See minimum workstation requirements for Secure Message and Patient Portal
Hardware: Any that will support Web browsers
Operating Systems: Any that will support Web browsers
Web Browser: Internet Explorer 9 and above; Firefox/Safari/Chrome: current at release
This portal is not compatible with Internet Explorer version 8 or lower.
||Call your Doctor’s office for:
- Questions regarding lab results
- Communication/messaging issues
- Medical questions
- Questions understanding data in your chart
Having trouble with the portal?
Use this step by step guide to help.
Registration Help Line: